Service Standards at the Roman Baths

The Roman Baths has a number of service standards that we do our best to meet in our everyday operations.  They are based on extensive consultation with our service users.  They have been grouped into five subject areas and you can read them by clicking on the list to the left.

 

These standards are specific to The Roman Baths and are in addition to a broader set of standards that apply to the whole of Heritage Services and to Bath & North East Somerset Council.  These Heritage Services and Council-wide service standards can also be found in the list to the left.