Roman Baths - Service standards: buildings
The buildings will be:
Welcoming, safe, user-friendly and suitably furnished
- The entrances will be bright and welcoming with main doors open
all of the time that the public are admitted
- Clear and helpful messages will be displayed during opening
times
- Seating will be provided in each main area
- Rooms and walkways in buildings with public access will be well
lit to minimum safe operating levels
- Temperature and humidity levels on site will be monitored
- Barriers in use will be clearly visible all the time
Clean, well maintained and regularly inspected
- Toilets will be inspected and re-stocked at least every 2 hours
and all rubbish and spills will be cleared away
- Cleanliness levels will meet the cleaning specification
- A notice board will be available close to the main entrance
with contact details and the procedure for complaints
- Walkways will be kept clear of trip hazards
- Litter will be picked up by members of the staff throughout the
day and bins will be emptied at least twice a day
As accessible as we can make them
- Entrances and exits will be clearly marked and well lit
- Location signs will be positioned at 3 points along the route
to help visitor orientation on the site