Roman Baths – Service standards information
Information will be:
Clear and easy for everyone to understand
- Information on site will be comprehensive and easy to read
- Language will be easy to understand by the majority of our
users, being neither too academic nor patronising
- Every day, information will be available on site via
audio-guides in 8 languages, information leaflets in at least
18 languages, computer animations, display boards and human
guides
Well researched and accurate
- Information that we produce about the site will be up-to date
and accurate.
- Information will be available via leaflets, the website,
telephone, e-mail or personal visit
- All information given will be well researched and as accurate
as possible and can be relied upon for general enquiries or
scientific research
Relevant to help people learn and enjoy themselves
- Information will be delivered in interesting and diverse ways
to help people learn and to be enjoyable
- Information will be given using a variety of media, to give
access to all our users