Accessibility information for the Roman Baths museum

Disabled people pay the normal price for admission, the accompanying carer goes free.  We are wheelchair accessible. A lift has been recently installed to the lower museum areas.




Because the Roman Baths are six metres below street level, there are unfortunately many steps throughout the site. We have recently installed two lifts and improved the handrails in many places, but to access the entire site, you will still need to climb some steps. Please make staff aware that you have limited mobility, and they will direct you to the most accessible route.



We give every visitor a hand-held audioguide to help you enjoy your visit. If arthritis or any other limb condition makes it difficult for you to hold, we can give you an ear-piece or headphones.


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Wheelchair access
There is level access from the Abbey Church Yard entrance to most of the ground floor areas including the 18th century Pump Room, the Sun Lounge which overlooks the hot spring in the King’s Bath and the outside Terrace which overlooks the Great Bath. There is also level access to the main Roman Baths shop from Stall Street.


Access to the teaching space, mezzanine displays, lower museum, Great Bath and East Baths is via two DDA compliant lifts. For safety reasons a maximum of four wheelchair users can access the lower levels at any one time. View details of wheelchair dimensions and weight restrictions for the lift here. An adapted toilet is normally available close to the Roman Baths entrance.


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Visitors with hearing impairments
We have British Sign Language handsets available free of charge. If you are a hearing aid user, we have audioguides compatible with the "T" switch on hearing aids. We can also provide a printed copy of the audio tour text. A signing guide may be available to give a tour in British Sign Language. With advance notice (two weeks is appreciated) it is usually possible to arrange this.

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Visitors with visual impairments 
Visitors with visual impairments will find our displays very tactile with many stone sculptures and models on open display. We also now offer an enhanced descriptive audiotour. please ask at the reception desk.We are happy to arrange object handling sessions for groups with special needs.

Contact the Bookings Office for further information


To help plan your visit please click on the links below

2014 Access Statement


Platform lift information