Image: New lift to the Beau Street Hoard display Show image info

New lift to the Beau Street Hoard display

Accessibility

Lifts are available and 90% of the site is accessible to wheelchair users. Visitors with hearing or visual impairments are able to enjoy the site using sign language audio guides and tactile displays.

Because the Roman Baths are six metres below street level, there are unfortunately a number of steps throughout the site. We have recently installed two lifts and improved the handrails in many places, but to access the entire site, you will still need to climb some steps. Please make staff aware that you have limited mobility, and they will direct you to the most accessible route. 

We give every visitor a hand-held audioguide to help you enjoy your visit. If arthritis or any other limb condition makes it difficult for you to hold, we can give you an ear-piece or headphones. Disabled visitors pay the normal price for admission, the accompanying carer goes free.

Wheelchair access

There is level access from the Abbey Church Yard entrance to most of the ground floor areas including the 18th century Pump Room, the Sun Lounge which overlooks the hot spring and the outside Terrace which overlooks the Great Bath. There is also level access to the main Roman Baths shop from Stall Street.

Access to the teaching space, mezzanine displays, lower museum, Great Bath and East Baths is via two DDA compliant lifts. For safety reasons a maximum of four wheelchair users can access the lower levels at any one time. There is a limit to the size of the wheelchair, see platform lift information below. An adapted toilet is normally available close to the Roman Baths entrance.

There are two wheelchairs available for use by visitors but these are not bookable. The Shopmobility service can reserve wheelchairs for visitors however. Please also note that the original Roman paving around the Great Bath is extremely uneven.

Visitors with hearing impairments

We have British Sign Language handsets available free of charge. If you are a hearing aid user, we can provide you with an audioguide compatible with the "T" switch on hearing aids. We can also provide a printed copy of the audioguide text. A signing guide may be available to give a tour in British Sign Language. With advance notice (two weeks is appreciated) it is usually possible to arrange this.

Visitors with visual impairments

We have some Braille information panels and tactile models as well as a more descriptive audioguide for the visually impaired, which describes things in greater detail. Braille transcripts of the audioguide are available on request. We are happy to arrange object-handling sessions for groups wth special needs. Contact the Bookings Office for further information.

To help plan your visit please click on the links below:
Access Statement 2015
Information for visitors with Autism
Platform Lift information

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