Accessibility

We want to be open and accessible to all visitors to ensure that everyone can enjoy our heritage site and museum. We hope the following information will help you plan your visit to the Roman Baths.

The site is 90% accessible to wheelchair users and visitors with hearing or visual impairments can enjoy the site using the British Sign Language or fully descriptive audio tour and tactile models. We also provide information for visitors with autism and potential claustrophobia. View our accessibility guide here.

A carer or companion is welcome to join a ticket holder free of charge. To book your carer or companion ticket, please select a free carer ticket when booking online.
We welcome assistance dogs, including guide dogs, hearing dogs, and other registered assistance dogs, to The Roman Baths and Victoria Art Gallery. If you’re visiting with an assistance dog, we offer water bowls for use - please request them from our team.
There are a number of steps throughout the site as the Roman Baths are six metres below street level. To access the entire site, you will still need to climb some steps.
Access to the mezzanine displays, lower museum, Great Bath and East Baths is via accessible lifts. For safety reasons a maximum of four wheelchair users can access the museum at any one time. If you require the lifts to facilitate your visit, please contact our Customer Service team in advance on 01225 477785 to ensure that we’re able to welcome you at your chosen time.
We have one motorised scooter, which can be used by visitors whose own motorised scooters exceed a width of 1200mm, as scooters larger than this are not compatible with some of our lifts. Please note that our motorised scooter is not available for reservation and not for general use. Visit the Assured Mobility website to find out more about wheelchair hire in Bath.
We offer every visitor a hand-held audioguide to help you enjoy your visit. If it is difficult for you to hold, please ask for an ear-piece or headphones. A copy of our audio guide transcripts are also available in paper format and, on request, can be emailed to you in advance of your visit.
If you are visiting with young children we would encourage you to use a baby carrier rather than a pushchair. Due to the steep steps and narrow walkways throughout the museum, pushchairs need to be left in the main reception hall during your visit. A limited number of baby carriers are available upon request.
The Roman Baths is an ancient site with some areas of historic flooring around the bathing complex. We recommend sensible footwear for your visit.
If you have purchased a guided tour, Customers should be aware that the tour takes place by the Great Bath, where there are uneven surfaces and small gullies; the tour is mobile, moving around the Roman remains. Our team will accommodate their route to best ensure that wheelchair users are able to participate in the tour.
Find out information on accessible travel around South West England on the VisitBritain website.

Neurodiverse visitors

If you are having difficulty with anything in the museum, please speak to a member of staff, who will be able to help you and your family find a quieter space in the museum. The staff are here to enable you to have as smooth a visit as possible.

We have a limited amount of Sensory Bags available. They are subject to availability on the day, and you can request one from any member of staff. There a deposit of £10 to be refunded when you return it.

Between mid-July and August the visit is less crowded in the evening, or before 10.00am. At other times weekdays are less busy than weekends and weekday mornings are the best times for a quieter visit.

Download our helpful documents to help you plan your visit and show you what you will experience throughout the site.

Autism Friendly logo

Name	Details
A helpful document for neurodiverse visitors	PDF, 2 MB	Download
View a visual story before your visit	PDF, 6 MB	Download
View a visual story about our Clore Learning Centre	DOCX, 17 MB	Download

Visitors with dementia

Visitors with hearing impairments

Visitors with potential claustrophobia

Visitors with visual impairments

Wheelchair access

There is level access from the Abbey Church Yard entrance to most of the ground floor areas including the 18th century Pump Room, the Sun Lounge which overlooks the hot spring and the outside Terrace which overlooks the Great Bath. The front door opening width is 1320mm (52in). There is also level access to the main Roman Baths shop from Stall Street.

Access to the mezzanine displays, lower museum, Great Bath and East Baths is via four accessible lifts. For safety reasons a maximum of four wheelchair users can access the lower levels at any one time. The maximum width of the lift is 1200mm. There is one accessible toilet close to the Roman Baths entrance and one at the beginning of the Kings Bath corridor.

Explore Bath's world heritage

Other things to do in Bath

Accessibility

We want to be open and accessible to all visitors to ensure that everyone can enjoy our heritage site and museum. We hope the following information will help you plan your visit to the Roman Baths.

Explore Bath's world heritage

Explore Bath's world heritage

Other things to do in Bath

Accessibility

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