Image: A family listening to the audioguide
Image: A family listening to the audioguide

While we are looking forward to life returning to normal, we are also aware of the continuing need to do everything we can to keep visitors and staff safe.

For this reason, we have decided to maintain certain measures during your visit.

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Safety Measures

  • The wearing of face coverings is now a matter of personal choice. 
  • Increased cleaning regimes across the site including hand sanitiser at key points for you to use.

Should you feel unwell/are displaying COVID-symptoms, please do not visit the Roman Baths. Tickets are purchased under the condition that they are non-refundable. Please note if you wish to change the date or time of your tickets then you must contact us the day before your visit. However, we can amend the booking to a more convenient date and time, subject to availability, for an admin fee of £10.00. Should you wish to rebook or amend an order, you can contact our Bookings Office by e-mail or by telephone on 01225 477785 Monday – Sunday, 10am to 4pm.

You can help us keep everyone safe by:

  • Please arrive five minutes before your booked arrival slots; we will not be able to allow entry to those who arrive outside their pre-booked arrival slot.

The last slots of the day may not be long enough to see everything of interest. Some visitors may like to book an earlier slot or book for another day.

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