Job opportunities | The Roman Baths
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Visitor Services Assistants by the Great Bath

Job opportunities

Find out more about the job opportunities available and view our current vacancies here.

Job vacancy: Commercial Manager

Hours: 37 per week
Contract Type: Permanent
 £45,888 - £50,339 p.a. plus relocation package
Closing date: 19/06/2017

This is a rare opportunity to work with some of the UK's leading national and regional museums, historic sites and archives in the beautiful and culturally rich setting of the 'City of Bath' World Heritage Site.

We are looking for an experienced Commercial Manager to maximise the commercial performance of the Council's Heritage Services business unit, which includes the Roman Baths & Pump Room, Fashion Museum & Assembly Rooms and Victoria Art Gallery.  The post-holder is a member of the Service's Management Team and Business Team.

The Commercial Manager is responsible for advising on primary and secondary income targets which are set through the Service's rolling five-year business plan.  Turnover in 2017/18 is forecast to be GBP 18M. A major responsibility of the post is to ensure that the Roman Baths continues to perform in the top quartile of leading UK visitor attractions on a sustained basis.

Led by the post-holder, the Heritage Services Commercial department undertakes all marketing, retail, room hire, catering, market research, benchmarking, media & communications, fundraising, website development and web sales activities. The post-holder oversees three core teams for Marketing, Museums Trading and Corporate Hospitality, and is the monitoring officer for the external Catering Contract.

The successful applicant will have a proven track record of commercial management in a heritage organisation, museum or visitor attraction, including experience in most if not all areas of commercial activity mentioned above.

If you are interested in this post and require more detail after reading the job description please contact Stephen Bird on 01225 477750.

To apply, please use the online application facility

Interview date: 29/06/2017

24 Hours in Heritage Services

The video below presents a day in the life within Heritage Services at Bath & North East Somerset Council. See the hard work that takes place by our staff every day at the Roman Baths, Fashion Museum, Victoria Art Gallery and Bath Record Office.


Visitor Services

The Roman Baths has approximately 80 staff working in Visitor Services looking after our visitors from all around the world. Approximately 50 have permanent contracts the rest have fixed term contracts based on the seasonal tourist peak.

Applying to work at the Roman Baths

Recruitment for Visitor Services Assistants usually starts in December for seasonal posts for the following spring; and in March for seasonal jobs in the shop. All permanent and fixed term/seasonal jobs are advertised on the Bath & North East Somerset Council’s website  under “Jobs”.

Behind the scenes vacancies also come up from time to time, including jobs within the following teams: Operations; Curatorial; Learning & Programmes; Marketing; Group Bookings; Retail and Finance.

Work experience at the Roman Baths

The front of house team takes work experience students at various times throughout the year, but places are limited and book up very quickly. Please phone 01225 477707 for more information.

Volunteering at the Roman Baths

The Roman Baths relies on volunteers to help with the behind the scenes work. Volunteers work with our diverse collection which contains local archaeological material from all time periods, including Prehistoric, Roman, Medieval and Georgian material. Our collection even contains spa equipment from Bath’s Victorian Treatment Centre.

  • Volunteering work helps to develop the museum and provides a fun opportunity through which you can develop new skills and experiences.
  • Volunteering is a great way to get to know new people and become active within the community.
  • Volunteering at a museum is a great, and valuable, starting point for a career in museums or heritage.

If you are interested, please contact us on Monday to Friday between 9am and 5pm. Feel free to contact us or drop in and pick up our volunteering leaflet.
Collections Manager, Roman Baths Museum, Stall Street, Bath, BA1 1LZ
Telephone: 01225 477779, Fax: 01225 477243
Email: [email protected]

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